Terms and Conditions

Acceptance of Terms

By accessing and using the FastFoodelivery platform, you accept and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

Our Services

FastFoodelivery provides an online food ordering platform connecting customers with restaurants. We facilitate the ordering process but do not prepare or deliver the food ourselves.

Orders and Pricing

When placing an order:

Menu items are subject to availability
You are responsible for providing accurate delivery information
Prices are set by individual restaurants and may change
Orders are confirmed once payment is processed
Cancellation policies vary by restaurant

Payment

We accept various payment methods including credit cards, debit cards, and cash on delivery. All payments are processed securely through certified payment providers.

Delivery

Delivery terms:

Delivery times are estimates and may vary
Delivery availability depends on restaurant coverage
Delivery fees are determined by restaurants
Restaurants are responsible for food quality and delivery

Refunds and Complaints

If you have any issues with your order, please contact us within 24 hours. Refund eligibility is determined on a case-by-case basis in accordance with Belgian consumer protection laws.

Limitation of Liability

FastFoodelivery acts as an intermediary platform. While we strive to provide excellent service, we are not liable for issues related to food quality, preparation, or delivery, which are the responsibility of individual restaurants.

Modifications

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our platform.

Governing Law

These Terms and Conditions are governed by Belgian law. Any disputes shall be resolved in the competent courts of Belgium.